{"id":1646,"date":"2026-06-18T09:36:32","date_gmt":"2026-06-18T02:36:32","guid":{"rendered":"https:\/\/weston.io.vn\/?p=1646"},"modified":"2026-06-18T09:36:32","modified_gmt":"2026-06-18T02:36:32","slug":"chinh-sach-ho-tro-sua-san-pham","status":"publish","type":"post","link":"https:\/\/weston.io.vn\/?p=1646","title":{"rendered":"Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 s\u1eeda s\u1ea3n ph\u1ea9m"},"content":{"rendered":"
\n

Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 s\u1eeda s\u1ea3n ph\u1ea9m<\/span><\/h1>\n<\/div>\n
\n
\n

Nh\u1eb1m gi\u00fap qu\u00fd kh\u00e1ch an t\u00e2m ch\u1ecdn l\u1ef1a cho m\u00ecnh s\u1ea3n ph\u1ea9m \u01b0ng \u00fd v\u00e0 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng chu \u0111\u00e1o, Weston th\u00f4ng b\u00e1o \u0111\u1ebfn qu\u00fd kh\u00e1ch h\u00e0ng CH\u00cdNH S\u00c1CH S\u1eecA S\u1ea2N PH\u1ea8M chi ti\u1ebft sau:<\/span><\/p>\n

1. \u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/strong>\u00a0<\/span><\/p>\n

Kh\u00e1ch h\u00e0ng \u0111\u00e3 mua h\u00e0ng v\u00e0 c\u00f3 th\u00f4ng tin tr\u00ean h\u1ec7 th\u1ed1ng Weston\u00a0<\/span>
\nL\u01b0u \u00fd:<\/strong><\/u> Weston kh\u00f4ng nh\u1eadn s\u1eeda s\u1ea3n ph\u1ea9m c\u1ee7a nh\u00e3n h\u00e0ng kh\u00e1c<\/span><\/p>\n

2. Th\u1eddi gian \u00e1p d\u1ee5ng:\u00a0<\/strong><\/span><\/p>\n

Kh\u00f4ng \u00e1p d\u1ee5ng th\u1eddi gian, b\u1ea5t c\u1ee9 khi n\u00e0o kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u mang qua \u0111\u1ec1u \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3<\/span><\/p>\n

3. S\u1ed1 l\u1ea7n \u00e1p d\u1ee5ng:\u00a0<\/strong><\/span><\/p>\n

M\u1ed7i s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c s\u1eeda 1 l\u1ea7n<\/span><\/p>\n

4. \u0110i\u1ec1u ki\u1ec7n s\u1ea3n ph\u1ea9m \u00e1p d\u1ee5ng:<\/strong>\u00a0<\/span><\/p>\n

S\u1ea3n ph\u1ea9m nguy\u00ean gi\u00e1 ho\u1eb7c sale =< 35%<\/span><\/p>\n

5. Chi ph\u00ed s\u1eeda:\u00a0<\/strong><\/span><\/p>\n

    \n
  • S\u1eeda 1 chi ti\u1ebft:<\/strong>\u00a0C\u00f4ng ty h\u1ed7 tr\u1ee3 t\u1ed1i \u0111a 20.000\u0111<\/span><\/li>\n
  • S\u1eeda nhi\u1ec1u chi ti\u1ebft<\/strong>: C\u00f4ng ty h\u1ed7 tr\u1ee3 t\u1ed1i \u0111a 35.000\u0111. Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng s\u1eeda nhi\u1ec1u chi ti\u1ebft, chi ph\u00ed l\u1edbn h\u01a1n 35.000\u0111, nh\u00e2n vi\u00ean \u0111\u00e0m ph\u00e1n v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e0 s\u1eeda \u0111\u1ed3\u00a0<\/span><\/li>\n
  • S\u1eeda vest:<\/strong>\u00a0Chi ph\u00ed t\u1ed1i \u0111a 50.000\u0111 v\u00e0 ch\u1ec9 nh\u1eadn s\u1eeda \u1ed1ng tay v\u1edbi c\u1eeda h\u00e0ng kh\u00f4ng c\u00f3 th\u1ee3 s\u1eeda. \u0110\u1ed1i v\u1edbi c\u1eeda h\u00e0ng c\u00f3 th\u1ee3 s\u1eeda \u0111\u1ed3, c\u00f3 th\u1ec3 nh\u1eadn th\u00eam s\u1eeda v\u1ea1t \u00e1o.<\/span><\/li>\n<\/ul>\n

    6. Quy tr\u00ecnh s\u1eeda \u0111\u1ed3:<\/strong><\/span>
    \n6.1 T\u00f3m t\u1eaft quy tr\u00ecnh s\u1eeda \u0111\u1ed3:<\/strong><\/span>
    \n\u00a0<\/span><\/p>\n

    \"BILUXURY\"<\/span><\/p>\n

    6.2. Chi ti\u1ebft quy tr\u00ecnh s\u1eeda \u0111\u1ed3:<\/strong><\/span>
    \nB\u01b0\u1edbc 1: Ti\u1ebfp nh\u1eadn s\u1ea3n ph\u1ea9m c\u1ea7n s\u1eeda<\/strong><\/span><\/p>\n

      \n
    • Nh\u00e2n vi\u00ean t\u1ea1i c\u1eeda h\u00e0ng nh\u1eadn th\u00f4ng tin v\u00e0 y\u00eau c\u1ea7u s\u1eeda c\u1ee7a kh\u00e1ch h\u00e0ng<\/span><\/li>\n
    • Nh\u1eadn s\u1ea3n ph\u1ea9m kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u s\u1eeda<\/span><\/li>\n
    • Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng s\u1eeda nhi\u1ec1u chi ti\u1ebft, chi ph\u00ed s\u1eeda \u0111\u1ed3 l\u1edbn h\u01a1n 35.000\u0111 th\u00ec nh\u00e2n vi\u00ean c\u1ea7n b\u00e1o l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng\u00a0<\/span><\/li>\n<\/ul>\n

      B\u01b0\u1edbc 2: \u0110i\u1ec1n th\u00f4ng tin v\u00e0o phi\u1ebfu v\u00e0 s\u1ed5 s\u1eeda \u0111\u1ed3<\/strong><\/span>
      \nNh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn th\u00f4ng tin s\u1eeda \u0111\u1ed3, \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0o \u201cPhi\u1ebfu nh\u1eadn s\u1eeda s\u1ea3n ph\u1ea9m Biluxury\u201d v\u00e0 k\u00fd t\u00ean \u0111\u1ea7y \u0111\u1ee7. Sau \u0111\u00f3, nh\u00e2n vi\u00ean chia phi\u1ebfu th\u00e0nh 3 li\u00ean: 1 li\u00ean k\u1eb9p v\u00e0o s\u1ea3n ph\u1ea9m c\u1ea7n s\u1eeda, 1 li\u00ean g\u1eedi kh\u00e1ch h\u00e0ng v\u00e0 1 li\u00ean c\u1eeda h\u00e0ng gi\u1eef \u0111\u1ec3 theo d\u00f5i.<\/span>
      \n\u00a0<\/span><\/p>\n

      B\u01b0\u1edbc 3: G\u1eedi phi\u1ebfu s\u1eeda \u0111\u1ed3 cho kh\u00e1ch h\u00e0ng<\/strong><\/span>
      \nNh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn s\u1eeda \u0111\u1ed3 g\u1eedi \u201cPhi\u1ebfu nh\u1eadn s\u1eeda s\u1ea3n ph\u1ea9m Weston\u201d, \u0111\u1ed3ng th\u1eddi nh\u1eafc kh\u00e1ch h\u00e0ng khi \u0111\u1ebfn l\u1ea5y s\u1ea3n ph\u1ea9m s\u1eeda vui l\u00f2ng mang theo phi\u1ebfu n\u00e0y<\/span>
      \n\u00a0<\/span><\/p>\n

      B\u01b0\u1edbc 4: Theo d\u00f5i, t\u01b0\u01a1ng t\u00e1c qu\u00e1 tr\u00ecnh sau khi nh\u1eadn s\u1eeda \u0111\u1ed3<\/strong><\/span><\/p>\n

        \n
      • Nh\u00e2n vi\u00ean theo d\u00f5i qu\u00e1 tr\u00ecnh s\u1eeda \u0111\u1ed3, tr\u01b0\u1eddng h\u1ee3p \u0111\u1ebfn ng\u00e0y h\u1eb9n ch\u01b0a c\u00f3 \u0111\u1ed3 s\u1eeda xong cho kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean c\u1ea7n ph\u1ea3i li\u00ean h\u1ec7 b\u00e1o l\u1ea1i cho kh\u00e1ch h\u00e0ng<\/span><\/li>\n
      • H\u1ebft ng\u00e0y h\u1eb9n, n\u1ebfu kh\u00e1ch h\u00e0ng ch\u01b0a \u0111\u1ebfn l\u1ea5y \u0111\u1ed3, nh\u00e2n vi\u00ean c\u1ea7n li\u00ean h\u1ec7 l\u1ea1i nh\u1eafc l\u1ea1i l\u1ecbch h\u1eb9n gi\u00fap kh\u00e1ch h\u00e0ng<\/span><\/li>\n
      • Qu\u00e1 tr\u00ecnh theo d\u00f5i t\u1eeb khi c\u1eeda h\u00e0ng nh\u1eadn s\u1ea3n ph\u1ea9m s\u1eeda \u0111\u1ebfn khi kh\u00e1ch h\u00e0ng qua l\u1ea5y \u0111\u1ed3 \u0111\u1ec1u\u00a0\u0111\u01b0\u1ee3c note \u0111\u1ea7y \u0111\u1ee7 v\u00e0o \u201cS\u1ed5 theo d\u00f5i s\u1eeda \u0111\u1ed3 online\u201d<\/span><\/li>\n<\/ul>\n

        B\u01b0\u1edbc 5: Kh\u00e1ch h\u00e0ng \u0111\u1ebfn l\u1ea5y s\u1ea3n ph\u1ea9m \u0111\u00e3 s\u1eeda<\/strong><\/span>
        \nNh\u00e2n vi\u00ean nh\u1eadn l\u1ea1i phi\u1ebfu c\u1ee7a kh\u00e1ch h\u00e0ng, ki\u1ec3m tra th\u00f4ng tin tr\u00ean phi\u1ebfu v\u00e0 s\u1ed5<\/span>
        \n\u00a0<\/span><\/p>\n

        B\u01b0\u1edbc 6: Ki\u1ec3m tra v\u00e0 giao s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng<\/strong><\/span><\/p>\n

          \n
        • Nh\u00e2n vi\u00ean giao l\u1ea1i s\u1ea3n ph\u1ea9m \u0111\u00e3 s\u1eeda cho kh\u00e1ch h\u00e0ng, \u0111\u1ed1i chi\u1ebfu l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng theo y\u00eau c\u1ea7u tr\u00ean phi\u1ebfu<\/span><\/li>\n
        • Kh\u00e1ch h\u00e0ng nh\u1eadn s\u1ea3n ph\u1ea9m v\u00e0 k\u00fd t\u00ean \u0111\u00e3 nh\u1eadn v\u00e0o \u201cS\u1ed5 theo d\u00f5i s\u1eeda \u0111\u1ed3 online\u201d<\/span><\/li>\n<\/ul>\n

          B\u01b0\u1edbc 7: Ho\u00e0n th\u00e0nh th\u00f4ng tin v\u00e0o s\u1ed5<\/strong><\/span>
          \nNh\u00e2n vi\u00ean ki\u1ec3m tra l\u1ea1i v\u00e0 \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0o \u201cS\u1ed5 theo d\u00f5i s\u1eeda \u0111\u1ed3 online\u201d \u0111\u1ec3 k\u1ebft th\u00fac qu\u00e1 tr\u00ecnh s\u1eeda \u0111\u1ed3 d\u00e0nh cho kh\u00e1ch h\u00e0ng \u0111\u00f3<\/span><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 s\u1eeda s\u1ea3n ph\u1ea9m Nh\u1eb1m gi\u00fap qu\u00fd kh\u00e1ch an t\u00e2m ch\u1ecdn l\u1ef1a cho m\u00ecnh s\u1ea3n ph\u1ea9m \u01b0ng \u00fd v\u00e0 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng chu \u0111\u00e1o, Weston th\u00f4ng b\u00e1o \u0111\u1ebfn qu\u00fd kh\u00e1ch h\u00e0ng CH\u00cdNH S\u00c1CH S\u1eecA S\u1ea2N PH\u1ea8M chi ti\u1ebft sau: 1. \u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:\u00a0 Kh\u00e1ch h\u00e0ng \u0111\u00e3 mua h\u00e0ng v\u00e0 c\u00f3 […]\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[111],"tags":[],"class_list":["post-1646","post","type-post","status-publish","format-standard","hentry","category-ho-tro"],"_links":{"self":[{"href":"https:\/\/weston.io.vn\/index.php?rest_route=\/wp\/v2\/posts\/1646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/weston.io.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/weston.io.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/weston.io.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/weston.io.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1646"}],"version-history":[{"count":1,"href":"https:\/\/weston.io.vn\/index.php?rest_route=\/wp\/v2\/posts\/1646\/revisions"}],"predecessor-version":[{"id":1647,"href":"https:\/\/weston.io.vn\/index.php?rest_route=\/wp\/v2\/posts\/1646\/revisions\/1647"}],"wp:attachment":[{"href":"https:\/\/weston.io.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/weston.io.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1646"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/weston.io.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}